Ways and Means of Flower Delivery

Flowers can be ordered and delivered on the same day, or at a specific date you want them sent. One can call your local florist, listed in your directory. Currently, you can even order and have it delivered online, by emailing them at their web address. Flower delivery is hassle-free, just as long as you have agreed on terms with your florist.

What Can Go Wrong?

Unfortunately, there are some situations that are entirely out of our control and for which the freshness of the products cannot be guaranted.

These situations include:

• Severe Weather and Other Acts of God: If delivery is delayed because of inclement weather or delivery becomes unavailable to a particular location.

• Delivery Refused by Recipient: If the intended recipient refuses to accept the delivery, a refund cant be assured if the package contains perishable goods such as flowers. If the package is returned and is in salable condition, some may give a refund of the purchase price minus any additional fees incurred.

• Recipient Absent at Time of Delivery: If the recipient is not available at the time of delivery, and depending upon the delivery location, the delivery person may leave a message or secure the gift in a safe place for the recipient to retrieve when they return. Perishable goods can be harmed by extreme temperatures, and flowers in particular need to be cared for promptly upon arrival.

• Incorrect or Incomplete Address Provided: Once the customer has verified the receiving location as correct some companies do not claim responsibility for undelivered flowers. If the recipientís address is incorrect and the delivery was attempted but refused, the address can be corrected and delivery reattempted for an additional fee. Incomplete addresses, particularly those intended for delivery to offices or apartment buildings, can substantially delay delivery. There may be additional fees if delivery must be reattempted.

• Packages Left in Offices or Mail Rooms: Products sent to businesses or buildings where deliveries must be made to a central mail room or receptionist may be delayed internally. Generally, these are inhospitable environments for perishable goods.